OUTSOURCING IN THE PHILIPPINES USING BUSINESS PROCESS OUTSOURCING (BPO) SERVICES
We often get asked, what tasks can be outsourced?
The answer is simple, any task that is facilitated by office staff where staff are not required to have face to face meetings or provide manual labour can be outsourced.
The decision to outsource usually comes from the need to lower costs, expand your team without moving to larger offices, improve efficiency or the re-allocation of resources within a company. Outsourcing enables companies to redirect their attention to income generating activities and leave the back-office administrative work to your offshore employees.
Below are some Business Process Outsourcing (BPO) examples of the type of back-office services that can be moved offshore to expand your work force
Administration
Various administrative tasks such as scheduling, document management, and providing support to staff and management to ensure smooth business operations.
Human Resources
Support in various human resources functions, including recruitment, employee records management, onboarding, payroll assistance, and compliance.
Virtual Assistant
Support in various human resources functions, including recruitment, employee records management, onboarding, payroll assistance, and compliance.
Data Entry
Inputting, updating, and maintaining data in various computer systems and databases with a high level of accuracy, enabling informed decision-making and optimised business operations.
Accounting
Various financial and clerical tasks. Maintaining accurate financial records, processing transactions, and assisting with month-end close activities
Bookkeeping
Maintenance of accurate financial records and managing day-to-day financial transactions for the organisation
Finance
Various financial tasks, including budgeting, reporting, and managing financial records. Accurate financial data management and compliance with company policies and regulations.
IT Support
Technical assistance and support to employees and clients regarding hardware, software, and network issues and ensuring smooth operations of all technology systems.
Web Development
Designing, coding, and maintaining websites and web applications to create user-friendly, responsive, and visually appealing online experiences.
Real Estate
Supports real estate agents and brokers by handling administrative tasks, client interactions, and transaction management. Ensuring smooth operations within the real estate office and excellent service to clients.
Health Care Support
Administrative and operational support within a healthcare setting, assisting patients and healthcare professionals. Efficient workflows, patient satisfaction, and compliance with health regulations.
Sales
Drives revenue growth by identifying new business opportunities, building and maintaining strong relationships with clients, and executing strategic sales initiatives.
Architecture
Designing and planning various building projects, ensuring they meet client specifications, safety regulations, and sustainability standards.
Engineering
Facilitate project execution while ensuring adherence to industry standards and collaboration.
Graphic Designer
Creation of visually appealing designs that communicate messages effectively across various media. Development of concepts and produce high-quality visual content for print and digital platforms.
Marketing
Planning and execution of the strategies to promote products or services for client, enhance brand awareness, and drive customer engagement.
Customer Support
Providing exceptional service and support to customers via call, email, or chat, ensuring their inquiries and issues are resolved efficiently.
In need of Staff?
Start Outsourcing
Reach out to Tony Godbehere for a free call
For more detailed information, feel free to have a chat with Tony. Share some details about your business and your goals, and he can help you explore which tasks could be delegated to your offshore team. If you’re also interested in understanding the outsourcing setup and what steps are involved, Tony can give you a clear overview.
Simply fill in your details below, and we’ll get in touch. Alternatively, you’re welcome to call our direct line on 07 5613 2325.
Tony Godbehere
Managing Director
Outsourced HR Solution
